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We are proud to play our part in the community and support one of the finest and far reaching organisations in the North with Teesside Philanthropic Foundation #teessidecharity

We are proud to play our part in the community and support one of the finest and far reaching organisations in the North with Teesside Philanthropic Foundation #teessidecharity


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Lifetime of improvement

Whatever your stage on the property ladder at The Build Directory we don’t just build homes we build loyal lasting relationships.

We have a team most core trades

We have a team most core trades

Qualified Trades People

In return for ethical business and Fair trading as standard. The Build Directory are proud to hold many prestigious accreditations and see these as a sign of our commitment to high standards and fair trading.

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The Perfect Partnership

At the core of our culture is the desire to improve and it’s a journey not a destination. We understand that feedback is the breakfast of good business practice.


What We Do.

Our Services and Works.

 

Windows & Doors

For your peace of mind: The Build Directory team have been involved in the glazing industry since 1998 and are passionate about you, all our customers receive the very best products with the very best in performance and style. Quality needn’t cost too much. Key Benefits of replacement windows & doors.

Conservatories & Orangeries

The Build Directory offer a Bespoke design service to give you a room for all seasons with your personality.With stunning roof options from glass options from climate control self cleaning to ultra strong lightweight polycarbonate colour choice.

Conservatory Roof Conversions

Has your old conservatory is become an unusable space, too hot in summer and too Cold in winter? With up to 70% of heat gained and lost through the roof it's no wonder the conservatory isn’t being used. The good news is that often the frames of old conservatories are fine and with the new Celsius Glass range specially designed to replace the polycarbonate.


Garage Conversion

Feel cramped, can’t afford to extend, well don’t panic! Garage Conversions are an ideal way to turn unused messy spaces into extra room an added value. We take care of design planning and installations.

Garden rooms, Porches, Verandas and Carports

Add the finishing touch to your entrance with a porch of your making. The entrance porch can add real appeal whilst also adding extra security, reduced tread, handy storage and of course insulation and protection against drafts.

Driveways & Paving – AstroTurf & Sealing

Whether it’s a new driveway or a landscape garden we are the right team. With paving for every square meter there is a mile of work. Is it hard? Yes it is! Is it going to we worth it? Yes it is


CarPorts

Car ports are a fast long term solutions. They are built to last in all weather conditions and offer a real safe alternative to garage space or on street parking.

GARAGE Doors

The Build Directory has a great range of garage doors, fitted quickly and perfectly every time.

Kitchens, Bathrooms & Bedrooms

With our dedicated teams we will design install and service your new Kitchen Bedroom or Bathroom. Each step of the way from building works to plumbing & joinery flooring and lighting we will hold your hand all the way!


Roofline Cladding & GRP

Roofline is an essential part of your home and requires highly qualified installers. Find out more.

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Central Heating & Renewables

Heating options including Ground Source & Air Source Heat Pumps to traditional Gas & Electric Central Heating

CCTV

Protect  your home and surrounding with our range of CCTV Solutions


How we keep costs low

80/20 Rule

We believe in low overhead and practice an 80/20 rule for keeping out resources in one area.  

Regardless of the type each construction project or product has fixed costs which represent large amount of you pay. The Build Directory ensures that 80% of our resources are kept in one area which reduces our fixed costs, allowing us to reduce your bill. The result: happiness.

How it works.

We work with over 10 fitting teams each carrying approx 4 people so regardless of weather or work they have a cost. Then we target specific areas to maximize efficiency. By working in a single location we are able to make huge savings. These saving are passed on to those customers who can be flexible on the bulk installations.

The remaining 20% of resources which have a higher cost base are separate teams such as grab wagons, scaffold installers and surveyors.

No Gimmicks – No expensive advertisements.

Advertising on TV with scripting, the basic production crew and broadcasting can cost £130,000 for a campaign of 30 second commercials.  Local commercial radio costs around £8000 for a small campaign package. In local newspapers a quarter page ad can cost in region of £1200 per single insert. Showrooms and retail premises are very expensive to maintain with rent, rates, staffing and fitting regardless of any customers. TV Radio Press can be very expensive and put huge stress on a budget.

All this cost is also not guaranteed to be effective, even if the adverts are effective the responses can be spread so far and wide geographically that the extra cost to service them means larger service costs. Both the cost of advertisements and the running costs can only be recouped through the cost of the product, meaning you the customer pay much more for the same product.  At the Build directory we say “if you haven’t heard our name that means you won’t have to pay for it!”

A better way.

Instead of insulting your intelligence by putting lifetime guarantees then changing it in the small print or adding huge lumps on to the retail price just to offer you by one get one free packages, coupled with with ridiculously high rate APR’s on loans, we offer buy one get none free with guaranteed none commissioned credit and an insurance backed guarantee. We will bring the showroom to your lounge so you won’t be paying for expensive rents and rates! You only pay for your products.

Specially for the retired.  

Our Retired Rate qualifies anyone receiving pensions or those retired from medically and uniform services. We realize that there are many home owners on a fixed income that have needs and wants to improve and solve their property problems. That’s why we have designed a package to help reach all ages after all there is no age limit on happiness.

Privacy Policy: email - helpdesk@thebuilddirectory.co.uk

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Privacy Policy

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Privacy statement

 

Who are we?

This privacy policy statement sets out the data processing practices carried out through your use of this web site by Thistle Solutions TA The Build Directory.  

We are authorised and regulated by the Financial Conduct Authority FRN662088

 .  We act as a credit broker not a lender and offer finance from apanel of lenders . The Build Directory is a trading name of Thistle Solutions Limited

T: 01325 728560

E helpdesk@thebuilddirectory.co.uk

If you have any requests concerning your personal information or any queries with regard to these practices please contact us.

Links

This privacy policy only covers The Build Directory web site at www.thebuilddirectory.co.uk

Information collected

We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.

Use of personal information

We process personal information collected via this web site for the purposes of: -

·   Identifying potential customers.

·   Dealing with your requests and enquiries.

·   Customers who have a credit agreement with our panel of lenders –

·   Providing you with information about products and services offered by The Build Directory

We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.

Cookies

Cookies may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our web site.

We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site.

For more information about our use of cookies please https://ico.org.uk/for-the-public/online/cookies/

Security

We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.

 

Using your information for fraud prevention

We may share your personal information with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to those agencies to prevent fraud and money laundering.

 

Checking your identity

We may ask you to provide physical evidence of identity verification as a lender will search the files of credit reference agencies which will keep a record of their search, whether or not your application for a loan proceeds. This is not seen by us or shared with any other 3rdparties unless written consent is received from you.

 

Money Laundering Checks

To comply with Anti-Money Laundering regulation, there are times when the lender will need to confirm or re confirm your name and address. This is not seen or shared with any other 3rdparties unless written consent is received from you.

 

How we manage Special Category Data

In the unlikely event of us receiving Special Category Data as defined in GDPR   https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data/The Build Directory  will inform you of the receipt of this information to discuss the deletion of this data.

 

Disclosures

The Build Directory will not disclose personal information to other companies and suppliers as we do not use third parties to process your data.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

 

Personal Data and your rights

If we collect any personal data from you, you have the right to receive/amend/delete information about the personal data we hold about you. The Build Directorydo not charge a fee for this unless we believe the request is excessive or unfounded. If we refuse a request we will tell the individual why and that they have the right to complain to the supervisory authority and to judicial remedy. The Build Directorywill do this without undue delay and at the latest within 1-month.

If at any time you no longer wish to receive any of our e-bulletins, newsletters or other information for which you have subscribed our partner retailer process, then please contact us so that we can remove your relevant details.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy policy by showing the date of the changes in the 'Last updated' section below. By using the website after the date we make any changes, you are agreeing to the changes.

 

Last updated: March 2018